Wave Patient Survey©

Improving the quality of patient care is a vital and necessary activity. Patients report they receive less individual attention than ever before. They complain that doctors and nurses are too busy tending to the technical aspects of care to provide the much needed attention to patients’ personal needs. Patient satisfaction is as important as other clinical health measures and is a primary means of measuring the effectiveness of health care delivery. Using our WAVE Patient Survey©, patient feedback will support:

  • The ability to identify and resolve potential problems before they become serious
  • Assessing and measuring specific initiatives or changes in service delivery
  • Identifying those operations and procedures that require better explanation to patients
  • Increasing patient loyalty by demonstrating you care about their perceptions and are looking for ways to improve